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New Hope Long Island
- A Case Study-
Redesigned Logo – Localization
Brand Promise – How We Give You "New Hope
Brand Proposition – We Know You Have Choices
The Background
New Hope Fertility opened a Long Island office right before Covid hit so it was closed till August 2020. The company wanted to have a separate site specifically dedicated to the Long Island market.
The Situation
There is significant competition in the fertility space from both smaller clinics and larger institutions such a NYU Langone Fertility , Northwell Health IVF and Stony Brook Medicine Fertility.
JRM Crafted Brand Growth
JRM’s SWOT analysis of the competitive marketplace and New Hope Fertility Long Island / Dr. Zaher Merhi resulted in two findings:
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Dr. Merhi had excellent patient testimonials with effusive praise for his approach, compassionate care and importantly success. Significantly more consistent and robust than all the competitors.
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Many of Dr. Merhi’s patients came to him as a last resort having failed with other clinics.
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Therefore, JRM created the core brand proposition ”When All Else Fails, We Give Long Island New Hope!”
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Once the new website focusing not just on the clinic’s services but also patient testimonials was launched, JRM executed a digital lead gen campaign via Facebook, Instagram and Yelp as well as search. The efficient campaign has immediately generated a 1+ leads / day pace which is excellent for a CPL of <$100 and an average revenue / patient range in the 10’s of thousands of dollars.
New website design featuring new brand messaging, user-friendly navigation and an emphasis on the client's key differentiators
Key messaging development highlighting client's expert-level differentiators
Leveraging key testimonials to refortify brand and client trust-worthiness
Leveraging and highlighting the key expert faces behind the brand
Showcasing key, real testimonials to reinforce brand trust-worthiness
Social media campaign leveraging impressive success rates, client testimonials and brand promise
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